Mobile

Leading the way in realising the economies of centralising fulfilment, inventory and repairs.

Leading The Way In Logistics For The Mobile Sector

Over the last 15 years, UTL has grown beyond recognition into a specialist solutions provider for some of the biggest names in the mobile sector.

We have an outstanding track record of delivering innovative services and solutions. Combined with a focus on the end customer experience, this has enabled us to evolve from a simple logistics service provider to a business delivering:

  • Repair
  • Returns
  • Repair Avoidance
  • Customisation
  • Call Centre Services
  • Recycling
  • Logistics

Leading The Way In Logistics For The Mobile Sector

We have lead the way in realising the economies of centralising fulfilment, inventory and repairs into one hub. We’ve now moved on to developing ‘added value’ services that go beyond the traditional myopic and narrow service provision.

With a focus on enhancing the customer experience, we provide efficient logistics, parts and vendor management, rapid repair capabilities, and full track and trace systems.

Using Intelligence To Deliver Greater Value

By working creatively with networks and manufacturers to exploit the ‘intelligence’ generated through and around the repairs process, we create greater value in a number of ways:

  • We drive down the number of devices that need to be returned for repair
  • We minimise turn-around time and maximise yield
  • We operate to demanding service level agreements

Consequently, our technical service centres are the best you will find and with UTL your customers’ experience of your product is the best it can be.