Repair

As operators of the UK’s Largest Mobile Phone Repair Centre, we successfully repair over 100,000 devices per month.

same-day-screen-repair-770x190

We provide market leading repair services across multiple sectors, coordinating and delivering advanced solutions on behalf of Vodafone, BskyB, Virgin and leading mobile phone manufacturers.

The UK’s largest and best repair service for mobile phones

As operators of the UK’s Largest Mobile Phone Repair Centre, we successfully repair over 100,000 devices per month covering all aspects of:

  • Diagnostics
  • Parts replacement, or ‘swap out’
  • Full repair
  • NFF resolution

Over One Million Successful Repairs Every Year

Having successfully performed millions of repairs since launch, we can rapidly diagnose and repair all levels of consumer technology equipment, including:

  • Mobile phones
  • Tablets
  • Set top boxes

First-Class Service At A Very Affordable Price

As the UK’s largest repair service for mobile phones, our logistics and repair experience makes us an ideal partner for repair services.

Our waste removal increases the value we add. Our repair processes are fully visible and controlled. Once a repaired product has passed our certification process it can be as good as new.

As an experienced and established provider of high quality repair services, we rapidly diagnose and repair all levels of consumer technology equipment, including:

  • Smartphones
  • Phablets
  • Tablets
  • Notebooks
  • Laptops
  • Routers
  • Digital set-top-boxes
  • Games consoles
  • Printers and LCD TVs
  • Smart Meters
  • PDQ Machines

We can handle any consumer electronic device

From mobile devices to set top boxes and consumer electronics, our service covers all aspects of diagnostics, parts replacement, and full repair – all of which have been developed alongside our customers and are bespoke to their needs.

Our repair solutions include:

  • OEM warranty repair
  • Out of warranty repair
  • Insurance and accidental damage repairs
  • Technical repair / returns avoidance

And solutions that support

  • No Fault Found (NFF)
  • Dead on Arrival (DOA)
  • Beyond Economic Repair (BER)

Our fast turnarounds on same unit repair and delivery of “refurbishment to new” as standard is coupled with a strong focus on continuous improvement and excellent carrier relationships.

Our refurbishment teams perform cosmetic replacement and software upgrades to make goods ‘as-new’ both aesthetically or mechanically.

This includes:

  • Content check
  • Memory cleanse
  • Functionality test
  • Cosmetic check
  • Replacement as required
  • Software upgrade and content loading as required
  • Re-spray
  • Repair

Refurbishment to “as new” standards

We’ll work with you to determine the most appropriate level of refurbishment standards for you and your customers.